The payer says a document it needed never arrived.
A correction, not an appeal
Find out which document it means before you send anything. Read the adjustment code beside it and any request letter from the payer, then send that document in the format the payer asked for. If nothing names the item, call and get it named in writing. A separate remark, N705, covers documents that arrived but were incomplete or invalid.
N706 commonly rides alongside these. Our reading, not a published mapping: X12 publishes no adjustment-to-remark table.
| Code | What that one means |
|---|---|
| CO 16 | Something the payer needed was missing or wrong on the claim. |
| CO 252 | The payer wants supporting documentation attached. |
| CO 226 | The payer asked you for information and did not get it, or did not get enough. |
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