Applied to the patient co-payment.
PR — Patient responsibility — this one goes on the patient statement.
So the balance is billable to the patient, provided your advance notice was in order. Check that before the statement goes out. Billing a patient for something you contractually agreed to absorb is the expensive mistake on this code.
Not a denial. A contracted write-down or patient responsibility. Not money you lost.
In the order we see it.
The plan applied this to the copayment.
Bill the patient. Not a denial.
The common mistake. Not a denial. Bill the patient.
Where this comes from. This is our own reading of the code, not the payer's and not a copy of the standards text. We classify it from how these denials actually resolve. Where we are unsure, we say so rather than guessing.
Send your denial summary for the last ninety days. Four columns: payer, CARC code, count, billed amount. I will tell you which were winnable and what they were worth.
Send your denial summary No patient data. No BAA. No charge.